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FAQ's

 

Freqently Asked Questions

You already answered the "big" question, let us answer the rest.

Here are the answers to some of our most common questions. If you don't see the answer you are looking for please feel free to contact us.

What is My Wed Style?

My Wed Style is a wedding shopping experience, designed to help engaged couples find unique and inspiring items for their “Big Day” and beyond. We work hard to bring you the most unique, creative, stylish and fun wedding products around and offer them in one easy shopping destination.

Where does My Wed Style get its products?

The My Wed Style team works hard to procure products from some of the most unique and creative companies and artists in the wedding industry. Our team hand picks our product selection, with the simple goal of providing inspiration and style to your wedding day.

How do I sell my products on My Wed Style?

The quest for creative and unique products is never ending, and we'd surely love to see what lovely designs you have to offer our wedding community. Feel free to let us know why you'd like to partner with us at merchant@mywedstyle.com.

What are your hours of operation?

The My Wed Style website is available 24 hours a day, 7 days per week.

You can contact our customer service department at 888-719-5036 or email us at info@mywedstyle.com. Someone will be sure to get back to you promptly!

What payment methods can I use for My Wed Style?

We accept Visa, Mastercard, American Express, Discover Card, and PayPal. Our checkout process is secured through Braintree Secure Payments and Paypal, so you can be sure your details are always safe with us.

How does My Wed Style ship products?

Most of our products are shipped directly from the actual designers themselves. But for the products that we warehouse, we use United States Postal Service, UPS and FedEx.

Does the free shipping apply to international orders, outside of the U.S.?

No, it does not.  Unfortunately, the shipping costs for our vendors are substantially higher internationally, and therefore we must still charge a flat fee for shipping to you.  If you place an order outside of the U.S. that qualifies for free shipping, you will still be required to pay a seperate Paypal invoice that we will send you after ordering to cover the shipping cost.  

How long will it take for me to receive my order?

Shipping varies with individual items and designers. However, we will always let you know on the product page how long the expected shipping time is for each item.

Where does My Wed Style ship?

My Wed Style ships to any address in the United States, including Hawaii and Alaska. We can fulfill orders internationally on certain items; however, an additional shipping charge will apply to your order after checkout. We will notify you of the additional international shipping fee via email after you place your order. If you choose not to proceed and pay the additional charge, we will issue you a full refund for your purchase.

What is My Wed Style’s Return Policy?

Due to the personalization of some items and the procurement from other companies, most of our items are non-refundable. These items will always state that “this item is final sale and not eligible for return.” For items that can be returned, please email us within 30 days of purchase at info@mywedstyle.com. 

Refunds are issued within 2-5 business days after returned items have been received, inspected, and processed.

How safe is my personal information?

Our members’ safety and privacy is our top priority. Your personal information will not be sold or shared with third-party marketers.